Author: Jean Lubao

Team Management – What To Do When Your Client Is Unhappy With Your Support Team?

The struggle is real!!! Tell one business owner who says that managing a business is like a walk in a park? Perhaps on a rainy, stormy, snowy day! But managing a business and dealing with client support, even if you have a great, awesome team backing you up, can still be a struggle. This is because things to do can fall easily into crack. And God forbid if you miss a very important client call because your scheduler forgot to notify you! Yes, it happened to me just this week. Fortunately, things worked out well because my clients are...

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